Position Summary The Participant Services Specialist I is responsible for responding to incoming telephone calls (60-80/day) from plan participants regarding to all products. This position will have frequent customer contact and interact across multiple departments on a daily basis. 80% inbound calls 20% emails in Outlook Pay: $15.00-$16.00/hour Hours: 8:30am-5:00pm Monday - Friday Location: We...
Summary: Our client in downtown Madison is currently hiring for a temporary, part time Desktop Support Analyst position. This is a wonderful opportunity to work for an innovative company and gain experience providing technical support for both hardware and software issues. If you are a candidate with a passion for troubleshooting and previous Desktop support experience you are encouraged to app...
Looking for an individual whom can take phone calls and customer orders from (mainly) hospitals. Technicians will clean and test medical equipment. An order will come in from a hospital, and the individual will take the equipment to them or pick it up from them via driving company vehicle (WILL NOT DRIVE WHILE ON CONTRACT). They will do this and repeat throughout the day. If a nurse or clinicia...
Due to continued expansion and growth, CapTel Customer Service is seeking valuable new team members. Based in Madison, Wisconsin, our department provides customer service and technical support to our nation's captioned telephone users with hearing loss. Empowering our clients to lead independent lives using our products and services is at the core of everything we do. At CapTel Customer Service...
Home Instead Senior Care is seeking a First Impression Specialist to join our team. As the face of Home Instead Senior Care, the First Impression Specialist (FIS) plays a critical role in creating an inviting environment for all customers, both in person and on the phone. Likewise, the FIS plays a significant role in enhancing the CAREGiver experience and creating positive impressions. This pos...
A client of ours here in Madison is looking to add some new IT talent to their Help Desk team. They are searching for an IT professional who is looking to gain experience in an enterprise level environment. Relevant technology experience includes: Window 7, Windows 10, Active Directory, ServiceNow, Outlook, and Microsoft Office. Previous Help Desk or Call Center experience is a plus. All levels...
A client of ours in Madison is looking to add some new IT talent to their Desktop Support team. They are searching for an IT professional who is looking to gain experience in an enterprise level environment. The ideal candidate for this position is one who has at 2 years of Desktop Support experience working to support a large user base. The tech should have Windows 10 experience, ideally exper...
A client of ours here in Madison is looking to add some new IT talent to their Help Desk team. They are searching for an IT professional who is looking to gain experience in an enterprise level environment. Relevant technology experience includes: Window 7, Windows 10, Active Directory, ServiceNow, Outlook, and Microsoft Office. Our client gave additional information saying that they are lookin...
Role Purpose:The Call Center Assistant (CCA), under the supervision of the Manager of Dean on Call, is responsible for providing excellent customer service for overflow calls during peak call volume and after hours for Dean on Call, "Contact Us" emails and the 1-800-247-DEAN Dean Line. The Call Center Assistant will also be responsible for maintaining the Dean on Call folder and keeping it curr...
Konica Minolta Business Solutions USA, Inc., a global Fortune 1000 company and 1 of Forbes 2017 America?s Best Large Employers, is transforming the way we all do business. From smart office technology and details management to cloud, mobility and IT services, we have a rich history of creating the products and services necessary to drive innovation and make work possible from anywhere at any ti...
Due to continued expansion and growth, CapTel Customer Service is seeking valuable new team members . Based in Madison, Wisconsin, our department provides customer service and technical support to our nation s captioned telephone users with hearing loss. Empowering our clients to lead independent lives using our products and services is at the core of everything we do. At CapTel Customer Servic...
POSITION DETAILS: Internet Sales / BDC Sales / e-Commerce / Call Center Russ Darrow is seeking Professionals with a Sales Experience to staff our State of the Art Business Development / Call Center in Madison. WE ARE THE # one USED CAR OPERATION IN WISCONSIN AND CURRENTLY RANKED 43rd. IN THE COUNTRY! Due to Promotions and the Unprecedented Growth of Our Operations we are Seeking Internet Sales ...
Apex Systems is looking for Desktop Support Technicians in Madison, WI I! Please submit your resume for immediate consideration! Location: Madison, WI Description: Performs general technical support, and troubleshoots and desktop systems software and hardware. Performs basic computer hardware and software installation and configuration. Ensures all systems work properly. Escalates problems and ...
The candidate will spend the bulk of their day entering orders, responding to emails and talking on the phone --customers and support reps. They may spend half of their day taking care of Reception Desk, answering and directing calls, taking care of visitors, and processing orders/responding to customer emails during quiet moments. Day to Day: calls: 10 on a slow day up to 30 calls or more on a...
A client of ours here in Madison is looking to add some new talent to their Desktop Support team. They are searching for an IT professional who is looking to gain more experience in an enterprise level environment. The type of skills our client is looking for this position include: Someone who has strong computer technician experience, someone who is interested in and has experience doing desk ...
Summary: The QTI Group is assisting our client, a leader in business to business network technology, in locating a Technical Support Coordinator for their office in Middleton. This role ensures that the needs of customers are met by coordinating efforts to restore services. To be successful in this role, candidates must be customer focused, detail oriented and able to communicate clearly to ens...
A client of ours in Madison is looking to add some new IT talent to their Desktop Support team. They are searching for an IT professional who is looking to gain experience in an enterprise level environment. Desired skills for this position include: strong computer technician experience, including desk side customer service, service and support of LCD monitors, PCs and printers, Windows 7 exper...
Apex Systems is looking for a Senior Support Specialist for one of our clients in Madison, WI on a direct-hire basis. The Senior Support Specialist supports and works closely with all members of the organization, including software developers, product management team and management to understand our Saas products and quickly triage and resolve or escalate production incidents to minimize the im...
e X cell has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity. The Deskside Support Technician will be doing hardware repair, troubleshooting of hardware and software, images, IMAC tasks, etc., as well as providing IT s...